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Frequently Asked Questions

WHEN SHALL I START MY DAY?
If you are working the truck as a full time job you need to be creative and make sure it's making money all hours of the day. There are many locations you can sell from, the first and probably the most profitable of them all are the construction sites, from new sub-divisions to commercial buildings. You can start as early as 10:30. Another option is to roam around the work shops, mechanics, car dealers, etc.

WHEN SHALL I START THE NEIGHBORHOODS?
If you have a good construction route then stick to it and work the sites until 4:30 pm but if not, a good neighborhood route should start at around 2:30 pm when the kids are getting back from school, and run all day during the summer time.

As you become more experienced, you will find that different times of the selling season your schedule will have to be adjusted. An example is when the children are in school you may start your neighborhood route later in the day, but when they are out for summer vacation you will start your neighborhood route earlier in the day. Also when school is out, you may find yourself spending more times at swimming pools. Another example is when children are out for summer vacation you may want to work later into the night since there is no school the next day.

You must take the time to learn your territory and route to find our where your money is.

HOW CAN I PROMOTE THE TRUCK?
A clean shinny ice cream truck with a neatly dressed driver helps in promoting your business and getting repeat business. You could make some nice fliers and hand them out to the local day cares, retirement homes in the neighborhood, and use the truck as an advertisement tool. But always keep in mind that being patient, honest and enjoying the truck will always do the best job promoting you. Remember to smile.

HOW DO I GET TO KNOW ABOUT SPECIAL EVENTS?
In the Town Hall there will be a person that will be coordinating the main events of the Town. Check your local paper weekly and look for the main events, and make sure to search the internet as well.

WHAT KIND OF CANDY AND SNACKS SHALL I CARRY?
As time is money you don't want to waste your time by offering a huge selection of candy, chips or sodas or any non ice cream products.  Depending on your competition, if you are not forced to sell non ice cream products your profits will increase.

WHAT IS A NOVELTY TRUCK?
A novelty ice cream truck means that you carry only prepackaged items. The ice cream will come from a distributor in your area.  The two main brands in the business are Blue Bunny and Good Humor. The ice cream bars will come prepackaged in boxes of 12 or 24pc and we usually carry two boxes of each of the popular item in the truck at all times. For this type of operation you will need to carry a privilege/peddler license that you can easily get from the Town Hall for a small annual fee. Licenses vary depending on jurisdictions. You will need no running water in the truck in order to obtain this license, which makes this type of operation the easiest, cleanest and least time consuming of then all.

WHO CAN I CONTACT TO OPEN AN ACCOUNT?
Marco, Director of Vending Operations for Berliner Specialty Distributors can be reached via e-mail at:  marco@berlinerfoods.com or call (301) 927-4444 ext. 220.

Marco
Director of Vending Operations
(301) 927-4444 ext. 220
marco@berlinerfoods.com
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